AVG Antivirus Admits False Positive For IM Lock
From: AVG Technical Support [mailto:support@avg.com]
Sent: Wednesday, October 15, 2008 12:59 PM
To: James Tanner
Subject: Re: G#0803196789 - Please Retest
Dear Sir/Madam,
thank you for your email.
Unfortunately, the current virus database version may detect the
mentioned virus on some legitimate applications. We can confirm that
it is a false alarm. We would like to inform you that the false
positive will be removed in the next Definitions update. Please update
your AVG and if a new Definitions update was downloaded, check whether
the file is still detected.
If you need to restore deleted files from AVG Virus Vault you can do
it this way:
- Open AVG user interface.
- Choose “Virus Vault” option from the “History” menu.
- Locate the file that was incorrectly removed and select it (one
click).
- Click on the “Restore” button.
We are sorry for the inconvenience.
Best regards,
Lukas Mencl
AVG Technical Support
website: http://www.avg.com
mailto: support@avg.com
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